The boring-but-binding stuff

RETURNS

(30 days. no drama. we promise.)

Didn't love it? Wrong size? Your cat claimed it? You have 30 days from deliveryto send physical merch back. Here's exactly how it works.

Physical merch — the 30-day deal

  • 30 days from the day it's delivered, unworn, unwashed, and in sellable shape.
  • Email us first (contact page) with your order number — the support inbox IS the returns desk. We'll confirm and give you the ship-to address.
  • You cover return shipping, unless we messed up (wrong item, defective, arrived pre-destroyed) — then the return label is on us, obviously.
  • Refunds go to your original payment method within 5–10 business days of the return arriving. (Banks gonna bank.)

Exchanges

We keep it simple: refund + reorder. Return the thing for a refund, order the size/color you actually want. No exchange limbo where your money vanishes for three weeks.

Digital products

All sales on digital products are final.Files can't be un-downloaded — you get instant delivery, we get finality. If a file is broken or you can't access what you paid for, email us and we will fix it. That's a defect, not a return.

Gift cards

Non-refundable — but they never expire, so there's no rush and no loss. See the terms of sale.

Refunds on gift-card-paid orders

If you paid partly with a gift card, refunds go back gift card first, then to your card for the rest. Gift card value never converts to cash — that's a fraud thing, not a you thing.

The spirit of all this

We're a small operation and we'd rather keep you than keep your $28. If something about your order genuinely went sideways, tell us— we're reasonable people with a spatula-skull logo.